Acceptance of Terms

By using our website, booking an appointment, or engaging with our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

Eligibility

You must be at least 18 years old to use our services. By accessing our website or booking an appointment, you confirm that you meet this age requirement.

Services Provided

Forbidden Well provides wellness and telehealth services. All services are subject to availability and may be updated or discontinued without notice.

Health Disclaimer

• The wellness services provided are not a substitute for professional medical advice, diagnosis, or treatment.
• Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding your medical condition.
• Participation in our services is voluntary and at your own risk.

User Responsibilities

• You agree to provide accurate and complete information when booking appointments or registering for services.
• You must not misuse our website or services, including engaging in fraudulent activities, unauthorized access, or other illegal actions.

Payments and Refunds

• Payments for services are required at the time of booking or as otherwise specified.
• Refunds, if applicable, will be subject to our refund policy, which will be communicated during the booking process.

Cancellation Policy

• Appointments must be canceled or rescheduled within the timeframe specified at the time of booking to avoid cancellation fees.
• Late cancellations or no-shows may result in charges as per our cancellation policy.

Intellectual Property

• All content on forbiddenwell.com, including text, images, graphics, and logos, is the property of Forbidden Well and protected by intellectual property laws.
• You may not reproduce, distribute, or use any of our content without prior written consent.

Limitations of Liability

• Forbidden Well is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.
• We make no warranties or guarantees regarding the accuracy, reliability, or availability of our services or website.

Third-Party Links

• Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.

1- SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

Appointment reminders
Follow-up messages
Billing inquiries

Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from [Company Name] in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

Telehealth Services

If you engage in telehealth services, you agree to our telehealth-specific policies, including the use of electronic communications and consent for treatment.

Termination

Forbidden Well reserves the right to terminate or suspend access to our website or services for any user who violates these terms or engages in harmful behavior.

Governing Law

These terms are governed by the laws of the State of New York. Any disputes arising from these terms will be resolved in the courts located in New York, NY.

Changes to Terms

We may update these Terms and Conditions from time to time. Any significant changes will be posted on our website with an updated effective date.