FORBIDDEN WELL PRIVACY POLICY

Last updated: October 11, 2024

At Forbidden Well, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our center, use our services, or access our website at forbiddenwell.com.

Information We Collect

We collect the following types of personal information:

Personal Information: Includes your name, contact details, date of birth, medical history, and other information you provide when booking appointments or registering for our services.

Payment Information: Credit card details and billing information for processing payments.

Communication Data: Correspondence between you and our staff via email, phone, or in person.

Cookies and Usage Data: Information on how you interact with our website, including data collected by cookies and other similar tracking technologies.

How We Use Your Information

Your information is used for the following purposes:

  • To provide and manage our wellness services.
  • To process payments and manage billing.
  • To communicate with you regarding your appointments, services, and wellness programs.
  • To improve our services and website functionality.

To comply with legal obligations.

Cookies and Tracking Technologies

  • Cookies: We use cookies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and improve our services based on that information.
  • Tracking Technologies: We may also use other tracking technologies, such as web beacons, to collect information about your activities on our site.

Disclosure of Your Information

We do not sell or rent your personal information. Your information may be shared in the following situations:

  • With Service Providers: Third-party vendors who assist us in providing services may have access to your information but are required to protect it.
  • For Legal Reasons: We may disclose your information to comply with legal obligations or protect our rights, including compliance with HIPAA regulations.
  • With Your Consent: We share your information with other parties based on your consent or as you direct.

Telehealth Regulations

Our telehealth services comply with applicable regulations, ensuring confidentiality and security of your health information during remote consultations. We provide specific policies related to telehealth, including treatment consent and use of electronic communications.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server environments.

Your Rights

You have the right to:

  • Access your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal exceptions.

Withdraw consent for processing your information.

Changes to This Privacy Policy

We may update this privacy policy periodically. Any significant changes will be posted on our website with an updated effective date.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Forbidden Well

52 E 11th Street Ground Floor
New York, NY 10003
(212) 597-2481
info@forbiddenwell.com